Conflict Resolution Workshop

Introduction

Conflict situations between people are an inevitable part of life. However, conflict can lead to more open communication, a creative resolution and improved relationships, when we carry.

General Objectives
  • Learning tools for the daily conflict to make constructive possibilities.
Specific Objectives
  • Rediscovering the conflict as an opportunity.
  • Discover your own style of dealing with conflicts.
  • Know and practice techniques for dealing with conflicts constructively.
  • Learn retire.
List of topics
  1. Introduction
  2. Conflict as an opportunity
  3. Types of conflict
  4. Assertiveness and empathy
  5. Best with a map
  6. Styles in front of a conflict
  7. Creating possibilities
  8. Negotiation
  9. Mediation
Duration: 4h

Find out if this workshop is scheduled on the workshop agenda