Interpersonal Communication Workshop

General Objectives
  • Be more aware of our way of expressing, both verbally and nonverbally, communication can distinguish the thoughts, feelings and bodily reactions.
Specific Objectives
  • Increase perception and awareness of the messages we communicate through words, emotional reactions and behavior.
  • Understand how to handle discrepancies between what is said and what is meant.
  • Understand how feelings affect how we feel about ourselves and about the caller.
  • Opportunity to change patterns of relationships with others.
List of topics
  1. Introduction
  2. Affecting communication
    1. The body and space
    2. Overt behavior
    3. The word
    4. My mental map
  3. Communication tools
    1. Active listening
    2. Empathy
    3. Assertiveness
Duration: 4h

Find out if this workshop is scheduled on the workshop agenda